1. Services Provided

Wayfare provides professional pet care services, including:

• Dog walking
• Pet sitting / check-ins
• Pet waste removal
• Add-on household services (trash/recycling, watering plants, organizing toys, bringing in mail)

Services will be performed with care and in accordance with industry standards. Services may be performed by Company employees or qualified independent contractors; however, Company remains solely responsible as the contracting party.

2. Client Responsibilities

• Provide accurate and current information about each pet's health, behavior, and needs.
• Keep all pets up to date on vaccinations.
• Supply safe collars, harnesses, and leashes.
• Ensure safe access to your premises for staff.
• Inform Wayfare of any changes to your pet's health, behavior, or household conditions.

Failure to comply may result in refusal or termination of service.

3. Scheduling & Cancellations

• All bookings must be made through our scheduling system.
• Cancellations within 24 hours of the scheduled service may be billed at 100%.
• Recurring services and payments auto-renew monthly unless changed before renewal. Clients receive a reminder email seven (7) days prior.
• Wayfare reserves the right to decline service for safety, legal, or ethical reasons.

4. Fees & Payment

• Payment is due at booking unless otherwise agreed.
• Late payments may accrue interest at the maximum rate permitted by Pennsylvania law.
• Client is responsible for all collection costs, including attorney's fees, if applicable.

5. Assumption of Risk

You understand that pet care carries inherent risks, including illness, injury, escape, property damage, or death. You voluntarily accept all such risks.

6. Release of Liability

To the fullest extent allowed by law, you release and hold harmless Wayfare, its employees, contractors, and affiliates from any liability arising from:

• Illness, injury, or death of your pet(s), except where caused by gross negligence or willful misconduct.
• Injury or damage caused by your pet(s) to people, animals, or property.
• Disease transmission between pets.
• Natural disasters, theft, or other events outside Wayfare’s control.

Access Authorization: Client authorizes Wayfare to access Client’s premises using the provided method (keys, lockbox, smart entry). Client releases Wayfare from liability for ordinary loss, theft, or damage, except where caused by gross negligence.

Insurance Disclosure: Wayfare maintains General Liability Insurance with the following coverage:

• $1,000,000 per incident / $2,000,000 aggregate
• Products-Completed Operations Aggregate: $2,000,000
• Personal & Advertising Injury: $1,000,000
• Damage to Premises Rented: $100,000
• Medical Expense: $5,000 per person
• Animal Bailee (Care, Custody, Control): $5,000 per incident / $10,000 aggregate
• Veterinarian Expense Reimbursement: $1,000 per incident / $5,000 aggregate ($250 deductible)
• Lost Key Liability: $2,000 per incident / $2,000 aggregate

Client acknowledges that insurance is subject to stated limits, exclusions, and deductibles, and that the Company does not provide veterinary or pet health insurance.

8. Veterinary Authorization

• If your pet becomes sick or injured, you authorize Wayfare to seek veterinary treatment.
• Transport your pet if necessary.
• Make decisions in good faith until you can be reached.

9. Financial Responsibility

You accept full financial responsibility for all veterinary costs, including exams, treatments, medications, hospitalization, or euthanasia (if medically required).

10. Emergency Protocols

Wayfare will attempt to contact you immediately. If unreachable, we will act in the best interest of your pet's health and safety.

11. Governing Law

This Agreement is governed by the laws of the Commonwealth of Pennsylvania.

12. Dispute Resolution

Both parties agree to attempt mediation in Centre County, PA, before pursuing litigation.

13. Compliance with Animal Welfare Laws

Wayfare operates in compliance with all applicable state and federal animal welfare laws, including Pennsylvania Dog Law and relevant consumer protection statutes.

14. Severability

If any clause is deemed unenforceable, the remainder of the Agreement remains valid.

15. Entire Agreement

This Agreement represents the entire understanding between Client and Company and supersedes all prior agreements.

16. Force Majeure

Company shall not be liable for failure or delay due to events beyond its reasonable control (e.g., natural disasters, pandemics, labor disputes, government actions, or power/internet outages).

17. Electronic Consent

By checking the acknowledgment box and creating an account, Client agrees that this electronic agreement has the same legal effect as a handwritten signature.

18. Binding Effect

This Agreement applies to and binds both Parties, their heirs, legal representatives, and successors.